Sukkamestarit Privacy policy of Oy's customer register

1. Data controller

The controller of the register is Sukamestarit Oy (business ID 2143817-5)

Administrator of the register and data protection officer: Jani Tarkki / factory manager

SUKKAMESTARIT Oy
Address: Kuukuja 2-4, 33420 Tampere, Finland
Phone: 03-3475000
E-mail: jani.tarkki@sukkamestarit.fi

2. Name of the register

The name of the register is SUKKAMESTARIT Oy's customer register.

3. Purpose of processing personal data

Personal data is processed for purposes related to the management, administration and development of the customer relationship, the provision and delivery of services, and the development and billing of services. Personal data are also processed for the purposes of dealing with possible complaints and other claims.

In addition, personal data is processed for customer communications, such as information and news purposes and marketing, including for direct marketing and electronic direct marketing purposes.

The customer has the right to object to direct marketing directed at him/her.

The controller processes the data itself and uses subcontractors acting for and on behalf of the controller to process personal data.

4. Legal grounds for processing

The legal grounds for the processing of personal data are as follows, in accordance with the EU General Data Protection Regulation (hereinafter also referred to as "GDPR"):

The data subject has given his or her consent to the processing of his or her personal data for one or more specific purposes (Art. 6 Art. 1.a GDPR);processing is necessary for the performance of a contract to which the data subject is party or in order to carry out pre-contractual measures at the request of the data subject (GDPR Art. 6.1.b);processing is necessary for the purposes of the legitimate interests pursued by the controller or a third party (GDPR Art. 6.1.f).

The aforementioned legitimate interest of the controller is based on a relevant and proper relationship between the data subject and the controller, resulting from the fact that the data subject is a customer of the controller, and where the processing is carried out for purposes which the data subject could reasonably have expected at the time of collection of the personal data and in the context of the relevant relationship.

5. Data content of the register (categories of personal data processed)

The register contains the following personal data in principle for all data subjects:

• basic personal data and contact information: first name, surname, address, telephone number, e-mail address of the person in relation to the company or other organisation and the position or job title of the person in the company or organisation concerned; the person's direct marketing authorisations and prohibitions.

6. Regular sources of information

Personal data is collected from the data subject.

Personal data is also collected and updated, within the limits of applicable law, from publicly available sources related to the performance of the customer relationship between the controller and the data subject and through which the controller carries out its obligations in relation to the maintenance of the customer relationship.

7. Storage of personal dataduration

Data collected in the register will be kept only for as long and to the extent necessary in relation to the original or compatible purposes for which the personal data were collected.

The need for the retention of personal data will be assessed every five years and in any case the data relating to a data subject will be erased from the register five years after the end of the customer relationship of that data subject with the controller and the completion of the obligations and measures relating to the customer relationship. For example, accounting records are kept for five years after the end of the accounting year.

The controller regularly assesses the need for data retention in accordance with its internal code of conduct. In addition, the controller shall take all reasonable steps to ensure that personal data which are inaccurate, inaccurate or out of date, having regard to the purposes of the processing, are erased or rectified without undue delay.

8. Recipients (categories of recipients) and regular transfers of personal data

We work with third parties to enable the day-to-day running of our e-commerce business, e-commerce platform development, company, service and product development, and targeted marketing:

• With the e-commerce platform provider, to enable the processing of orders placed through the e-commerce platform.
• With the logistics provider of your choice, to enable the creation of parcel deliveries and the generation of tracking data
• With a product and service rating platform
• With a newsletter platform provider to enable marketing communications (if you have subscribed to a newsletter)
• To enable customer service and customer communication
• As well as with any other actors to develop our activities. For example, customer satisfaction and market surveys.
• We may also use information about your purchasing behaviour, interests and product purchases for targeted advertising through third parties.

We will never sell our records to other companies for marketing purposes.

What information we store:

• The names you give us
• Address information you provide
• Email
• Phone number

Please note that information related to payments and payment details is a contract between the customer and the payment intermediary.

9. Transfer of data outside the EU or EEA

Personal data contained in the register will not be transferred outside the EU or EEA.

10. Principles for the protection of the register

Personal data files are kept in locked premises, accessible only to designated persons authorised by their functions.

The database containing personal data is stored on a server in a locked room accessible only to designated and duly authorised persons. The server is protected by an appropriate firewall and technical protection.

Access to databases and systems is only possible with personal user IDs and passwords, which are issued separately. The controller has limited the access rights and authorisations to the information systems and other storage platforms so that only persons necessary for their lawful processing have access to and can process the data. In addition, access events to the databases and systems are recorded in the log files of the controller's IT system.

The employees and other persons of the controller are bound by the obligation of confidentiality and to respect the secrecy of the information obtained in connection with the processing of personal data.

11. Rights of the data subject

The data subject has the following rights under the EU General Data Protection Regulation:

• The right to obtain confirmation from the controller that personal data concerning him or her are being processed or not being processed, and if such personal data are being processed,
• the right of access to the personal data and the following information:
• (i) the purposes of the processing;
• (ii) the categories of personal data concerned;
• (iii) the recipients or categories of recipients to whom the personal data have been or are to be disclosed;
• (iv) where possible, the envisaged period of retention of the personal data or, if this is not possible, the criteria for determining this period;
• (v) the data subject's right to obtain from the controller the rectification or erasure of personal data concerning him or her or the restriction of the processing of personal data or to object to such processing;
• (vi) the right to lodge a complaint with a supervisory authority;
• (vii) where the personal data are not collected from the data subject, any available information on the origin of the data (Art. 15 GDPR). This basic information described in (i) to (vii) is provided to the data subject on this form;
• the right to withdraw consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent before its withdrawal (GDPR Art. 7);
• the right to obtain the rectification, without undue delay, of inaccurate or incomplete personal data concerning the data subject and the right to have incomplete personal data completed, inter alia, by providing additional explanations, taking into account the purposes for which the data were processed (Art. 16 GDPR);
• the right to obtain from the controller the erasure of personal data concerning the data subject without undue delay, provided that
• (i) the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
• (ii) the data subject withdraws the consent on which the processing was based and there is no other lawful basis for the processing;
• (iii) the data subject objects on grounds relating to his or her particular personal situation and there is no legitimate ground for the processing or the data subject objects to the processing for direct marketing purposes;
• (iv) the personal data have been unlawfully processed; or
• (v) the personal data must be erased in order to comply with a legal obligation under Union or national law to which the controller is subject (Art. 17 GDPR);
• the right to have the controller restrict processing where.
• (i) the data subject contests the accuracy of the personal data, in which case the processing is limited for a period of time within which the controller can verify the accuracy of the data;
• (ii) the processing is unlawful and the data subject objects to the erasure of the personal data and requests instead the restriction of their use;
• (iii) the controller no longer needs the personal data concerned for the purposes of the processing but the data subject needs them for the establishment, exercise or defence of legal claims; or
• (iv) the data subject has objected to the processing of the personal data on grounds relating to his or her particular situation, pending verification of whether the legitimate grounds of the controller override those of the data subject (Art. 18 GDPR);
• the right to receive personal data concerning him or her which the data subject has provided to the controller in a structured, commonly used and machine-readable format and the right to transmit such data to another controller without hindrance from the controller to whom the personal data have been provided, where the processing is based on consent within the meaning of the Regulation and the processing is carried out automatically (Article 20 GDPR);
• the right to lodge a complaint with a supervisory authority if the data subject considers that the processing of personal data concerning him or her infringes the EU General Data Protection Regulation (Article 77 GDPR).

Requests concerning the exercise of the data subject's rights are addressed to the contact person of the controller mentioned in point 1.